Last updated: March 2026
By creating an account or using Vector Panda ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Vector Panda provides a cloud-hosted vector database API. You can store vector embeddings and associated metadata, search and retrieve vectors by similarity, and access the Service programmatically via API keys.
You are responsible for maintaining the confidentiality of your account credentials and API keys. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use.
Vector Panda offers the following service tiers:
Billing is calculated monthly based on your vector count and storage tier. Higher-dimension vectors are billed using a dimension multiplier (dimensions / 512). By providing a payment method, you authorize Vector Panda to charge for all incurred usage.
The Service enforces a default rate limit of 60 requests per second per account. Exceeding rate limits will result in HTTP 429 responses. Sustained rate limit abuse may result in account suspension.
There is no formal Service Level Agreement for free tier accounts. Vector Panda may modify, limit, or discontinue free tier service at any time. Free tier collections that receive no queries for 30 consecutive days may be automatically paused.
You retain full ownership of all vectors, metadata, and other data you store in Vector Panda. You grant Vector Panda a limited license to store, retrieve, and process your data solely to provide the Service. Upon account deletion, we will delete your data within 30 days.
You agree not to use the Service to:
Violation may result in immediate account suspension or termination.
Vector Panda may suspend or terminate your account if we believe you have violated these terms, engaged in illegal activity, or pose a security risk. You may delete your account at any time through the dashboard. Upon termination, your access ceases and your data will be deleted per our retention policy.
The Service is provided on an "as-is" basis. We aim to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance may occur with reasonable notice. We are not responsible for downtime caused by factors outside our control.
To the maximum extent permitted by law, Vector Panda is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.
Our total liability for any claim arising from the Service shall not exceed the total amount you paid to Vector Panda in the 12 months preceding the claim, or $100, whichever is greater.
The Service is provided "as-is" and "as-available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Vector Panda may update these Terms of Service at any time. We will provide notice of material changes by email or by posting a notice on our website at least 30 days before the changes take effect. Continued use after changes become effective constitutes acceptance.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
If you have questions about these Terms of Service, contact us at legal@vectorpanda.com.